Shipping policy

Order Processing

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Please note:

  • During high-volume periods (e.g. holidays or promotions), processing times may be slightly extended.

  • We do not ship on weekends or public holidays.

Shipping Time & Rates

Estimated Delivery Time:
After your order is processed, it will be delivered within 5 to 9 business days, depending on your location and local carrier services.

Shipping Method:
We use reliable courier services to ensure your order arrives safely and on time. Once shipped, tracking information will be provided via email.

Shipping Rates:
Shipping rates (if any) are calculated at checkout and based on your location. Some orders may qualify for free shipping—please refer to the banner or promotion details on our homepage.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number so you can monitor its journey to your doorstep. Please allow up to 48 hours for tracking updates to appear.

Delivery Issues

If your order has not arrived within the estimated delivery window, please:

  • First, check the tracking information provided in your shipping confirmation email.

  • Contact your local carrier for updates once the package is in your area.

  • If there’s still no resolution, feel free to contact our customer service team at aetheriausa@gmail.com for further assistance.

Incorrect Addresses & Returned Packages

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or undeliverable addresses provided at checkout. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment (additional shipping fees may apply).

International Shipping

[Include this section only if you ship internationally. If not, you can remove or replace it.]

Need Help?

If you have any questions or concerns about your order or shipping, please contact us at:
Email: aetheriausa@gmail.com